Legal
Privacy Policy
Effective date: May 11, 2026
This Privacy Policy explains how VidiaLearn ("we," "us," or "our") processes personal information when you use our website and services.
1. Information We Collect
We collect information you provide directly, such as account registration details, profile information, payment and billing data, support requests, and form submissions.
We also collect usage and device information, including IP address, browser type, pages visited, and basic analytics and cookie data.
2. How We Use Information
We use personal information to provide and improve our services, authenticate users, process payments, communicate updates, respond to requests, and keep the platform secure.
We may also use aggregated and de-identified data for analytics and product development.
3. Legal Bases (GDPR)
For users in the EEA, UK, and Switzerland, we process personal data under legal bases including performance of a contract, legitimate interests, legal obligations, and consent where required.
4. US State Privacy Disclosures
Depending on your state of residence, you may have rights to access, correct, delete, and obtain a copy of your personal information, and to opt out of certain data uses.
We do not sell personal information for monetary compensation. We may use third-party analytics and advertising tools that can be treated as "sharing" under some state laws.
5. Cookies and Tracking
We use cookies and similar technologies for core functionality, security, performance, and analytics. You can adjust cookie settings in your browser.
6. Data Sharing
We share information with trusted service providers that help us operate the platform (for example hosting, authentication, analytics, payments, and customer communications) under contractual safeguards.
We may also disclose data where required by law or to protect rights, safety, and security.
7. International Transfers
Personal information may be processed outside your country. When required, we use appropriate safeguards for cross-border transfers, such as contractual protections.
8. Data Retention
We retain personal information for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.
9. Your Rights and Choices
You can request access, correction, deletion, or portability of your personal data, and withdraw consent where processing is based on consent.
To exercise your rights, contact us at our contact page. We may verify your identity before processing a request.
10. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. Security
We use technical and organizational safeguards to protect data. No method of transmission or storage is completely secure, but we work to protect personal information appropriately.
12. Contact
For privacy requests or questions, please use our contact page.